University of Bradford Union Event Terms and Conditions

We reserve the right to change, remove or amend these at any time.

Events promoted, sold or offered within this website are typically only available to University of Bradford students unless stated otherwise.

Attendance Policy

Unless otherwise stated our attendance policy is as follows.

University of Bradford students are eligible to attend our events and bring along a +1 providing they also have, or purchase, a valid ticket.

Other University students, and alumni, are allowed to attend with a valid ticket.

Members of the public, including students of Bradford College, are not allowed entry unless as a 'plus one' of a University of Bradford student.

For events where alcohol is served and other relevant events we will also request proof that you are a student alongside proof of age before admittance can be granted to the event.

We reserve the right to refuse you entry to an event if you do not fulfill the criteria listed above or are deemed unsuitable to enter the premises e.g. through issues with behaviour or intoxication, for reasons of health and safety, refusal to co-operate with security, possession of an invalid ticket, or restrictions of any licences in force. Some events may be operated by a security team who may need to perform checks on your person and property. Some events may also include a 'no pass out' policy which would prevent you from re-entering the event unless paying again. We advise you liaise with the event manager or security at the event to clarify the position at the particular event.

Refunds to events are given at the discretion of the Students' Union and can be applied for by contacting the events team. Refund applications must be made by the named ticket-holder and must be submitted within one week of the event's date.

It is your responsibility to check your tickets as mistakes cannot necessarily be rectified at a later date. If you feel a mistake has been made please contact the events team.

You must produce a valid digital ticket or wristband to gain access to an event and you must keep this ticket or wristband in your possession. We may refuse entry if we believe your ticket or wristband is fake or has been tampered in any way.

Tickets cannot be exchanged or refunded unless the performance is cancelled, rescheduled or where there is a material change to the event. A ‘material’ change is a change which, in University of Bradford Students' Union's reasonable opinion, makes the event materially different to the event that purchasers of the ticket, taken generally, could reasonably expect. 

Tickets cannot be exchanged or refunded in the event of a "Force Majeure". “Force Majeure” means any cause beyond the University of Bradford Students' Union's control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, national mourning, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments.

You shall not bring all or any of the following into events run by the University of Bradford Union of Students. This list may change without notice.

• Fireworks
• Sparklers
• Laser pens or other laser equipment
• Animals (except assistance dogs)
• Your own food and drink unless agreed ahead of time
• Glass containers
• Any item which could be classed as a weapon

Anyone who is found to be behaving into an anti-social manner or is found to be acting against the law will be ejected from the premises without refund.

Complaints procedure

If before or during the event you have a complaint in relation to the event please contact the events team or speak to a manager during the event.

Access

Our venues are fully accessible but if you do have any issues during the event please see the manager or staff on the day.

Media

By attending the event, you give your express consent to your actual or simulated likeness being included within any film, photograph, audio and/or audiovisual recording to be used in any and all media for any purpose at any time throughout the world, the copyright to which shall be owned by the Students’ Union or its contractors without payment or compensation. This includes filming by the police or security staff that may be carried out for the security of customers.