Bullying, mental health, troubles at home, there are many reasons young people may need to call Childline. Childline is there to support children and young people when they need it most.
Our Childline counsellors are there for young people every day of the year. Whatever issue young people are going through, no matter how big or small, our counsellors are here to listen and help.
As well as online 1-2-1 counselling, children and young people can also speak to Childline counsellors by sending an email from their Locker or by calling 0800 1111. They can explore a range of other useful Childline tools and advice for all sorts of issues they may be dealing with too.
Childline is a free service for children and young people - here whenever they need support or advice. Childline delivered an average of around 16,300 counselling sessions a month last year.
Childline is here for every child and young person. Whatever problems or dangers they're facing we’re here to listen – 365 days a year.
Childline Volunteer Counsellor
Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.
You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.
What we’ll need from you
Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.
We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.
Who’s right for the role?
While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.
Why volunteer with us?
Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.
You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.
If you are interested in volunteering for Childline in Leeds and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
To book a place at one of our online Volunteer Information Meetings, please click below to register your interest.
NSPCC | Volunteers
If you have any queries about volunteering in Childline Leeds, please contact Rebecca at Rebecca.Shaw@NSPCC.org.uk
Minimum commitment level: Once a week
Start Date: 11-04-2024